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How can online stores bring back lapsed customers to their portals? Why Garware Wall Ropes decided to go in for an identity change and how it went about it. Indian companies and consumers are increasingly interacting with chatbots now, creating a new economy while Making a program talk like humans.

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Tata Motors focus on customer satisfaction, to woo back buyers - The Economic Times

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Tata Motors focus on customer satisfaction, to woo back buyers

Transition time The latest AMT initiative could do the trick in the backdrop of market response to the Suzuki Celerio. Published on April 23, Get more of your favourite news delivered to your inbox Subscribe Please enter a valid email address.

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With volumes shrinking fast in the light commercial vehicle segment, the company is launching trucks with airconditioned cabins, with provision for single as well as double sleepers, later this month.

Telco to launch 49t trucks to woo customers

At present, Sweden's Volvo is the only manufacturer of tonne commercial vehicles in India. The maximum tonnage of Telco heavy duty trucks is 40 tonnes model Telco, according to company officials, is currently in negotiations with engine maker Cummins to supply high-powered engines for its top-end trucks, including the soon-to-be-launched tonne vehicle. We are in talks with Cummins to supply us with high powered engines with improved fuel-efficiency," Telco's executive director in charge of commercial vehicles Ravi Kant told The Economic Times.

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At the same time, Telco is also planning to come out with small commercial vehicles with a capacity of around 2 tonnes in response to the fragmentation in the light commercial vehicle segment. Capacity utilisation is a very important factor in this segment and hence we would be launching the smaller vehicles to suit customer needs," said Kant. Consultants Warwick Manufacturing Group, which is advising Telco in its new product introduction strategy, is working on eight new projects encompassing the entire product range.